Every organization I have worked for has struggled with effective communications.
One simple way to increase to flow of communication is through “huddles”. Huddles are very short meetings where quick updates are shared and key decisions are made. It is not always necessary to host a 30 or 60 minute meeting when you can accomplish your purpose in 2 minutes or less.
At Simply Accounting my leadership team meets every wednesday at 9:05am for 10 mins. We call it the 905. We chat about wins, losses, hires, and anything else that is relevant to the business. In January we moved the meeting to the lunch room and speak freely in front of any employee that wants to attend. Employees can get the scoop and pulse on what is going on.
I know of three other high-performing companies that hold similar meetings and each has said that it is the single best thing they have done for their company.
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I think this is a great idea and seems to mirror what I've found exciting about conferences. Almost all the real learning at conferences takes place in the informal hallway gatherings rather in than in more formal classes.
ReplyDeleteCompletely agree. On this Listening Tour we tried to create that kind of environment. We had some structure around the day, but would take the dialogue in any direction the attendees wanted. The survey results showed they like this "informal" format.
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