Record attendance in Kelowna! Thank you Jennifer for bribing your fellow Kelownians :). What a city and what a great bunch. Thank you all for coming and providing great feedback on ways to improve our business. Right from the get-go the discussion started and just got better as the day progressed.
There were definitely some key themes that reared themselves again. One of the key topics that continues to arise is that attendees do not know of all the training and education tools Simply Accounting has available. We clearly need to do a better job of communicating all the tools that are out there for Simply Accounting customers. We will definitely be working to elevate the awareness of all these tools, but in the meantime check out the Learning Centre tab within Simply Accounting and also www.sageu.com/simply.
Several attendees brought up the notion of document management and asked what Simply Accounting was doing to help facilitate document management. There were also a number of suggestions around the need for more electronic filing and improved email capabilities. Laverne made a great point about batch emailing. This is something Hugo and team are actively looking at…more to come on that.
There was also a lot of interest in “regional meetings” for our Sage Accountant Network members. We envision a forum where fellow Simply Accounting users can meet to discuss best practices within the product as well as best practices beyond Simply Accounting. Lisa is working to develop these across the country and Jennifer is going to take the lead in Kelowna. Look for one popping up in your area soon!
Well that wraps up this year’s Listening Tour and in closing I want to thank all of the attendees across Canada who spent a day with us. As I said at each stop on the tour, we got a ton of value out of these sessions and we hope you did as well.
I also want to thank the core members of the Listening Tour for helping make it a success: Amber, Hugo, Jennifer, You-sheng, and especially Lisa who spent a ton of time making sure each event went off without a hitch.
Lastly, we have already discussed what the Listening Tour is going to look like next year and we are leaning to a tour that spans the entire year. Stay tuned, we may be coming to your city sooner than you think! That’s right Louise…Victoria may be next!
Jamie
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